Effective Date: July 2025
Last Updated: July 2025

At LHM Window Cleaning, your privacy matters to us. We’re committed to safeguarding your personal data and being transparent about how we use it. This policy explains what information we collect, how we use it, and your rights under the Data Protection Act 2018 and the UK GDPR.

What We Collect:

• Your name, address, phone number, and email (when you fill in forms or contact us)

• Information relating to your property for quotation or cleaning service purposes

• Payment preferences (no card data is stored directly by us)

• Cookies (see our Cookie Policy for more)

Why We Collect It:

• To provide you with a professional and efficient window cleaning service

• To manage scheduling, quotes, bookings, and customer communications

• To improve our website and services

How We Store & Share It:

• All data is securely stored and only accessed by authorised team members

• We do not sell or trade your data

• We may share basic information with payment processors like GoCardless (see Payments)

Your Rights:

• Request access to the personal data we hold

• Ask us to correct or delete your data

• Withdraw consent at any time

To exercise your rights or ask any questions, please contact:

Email: lhmwindowcleaning@gmail.com
Phone: 07980 058069